Privacy policy

Introduction

At ESSENCE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website essence.com (the "Site") or purchase our products. Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account

• Place an order

• Sign up for our newsletter

• Contact our customer service

• Participate in promotions or surveys

This information may include:

• Name

• Email address

• Mailing address

• Phone number

• Payment information

• Order history

Automatically Collected Information

When you visit our Site, our servers may automatically log standard data provided by your web browser, such as:

• IP address

• Browser type and version

• Operating system

• Referral source

• Pages visited

• Time and date of visit

• Time spent on pages

We may also collect information through cookies and similar technologies. For more information about our use of cookies, please see the "Cookies and Tracking Technologies" section below.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders

• Create and manage your account

• Provide customer service

• Send transactional emails (order confirmations, shipping updates)

• Send marketing communications (if you've opted in)

• Improve our products and services

• Analyze website usage and trends

• Detect, prevent, and address technical issues

• Comply with legal obligations

Sharing Your Information

We may share your information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, customer service, and marketing assistance.

Business Transfers

If ESSENCE is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential cookies: Necessary for the basic functioning of the Site

• Preference cookies: Enable the Site to remember your preferences

• Analytics cookies: Help us understand how visitors interact with the Site

• Marketing cookies: Track your browsing habits to deliver targeted advertising

Your Cookie Choices

Most web browsers allow you to control cookies through their settings. However, if you reject cookies, you may still use our Site, but your ability to use some features may be limited.

Data Security

We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, no Internet transmission is ever completely secure or error-free. In particular, email sent to or from the Site may not be secure, and you should take special care in deciding what information you send to us via email.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Access: The right to request copies of your personal information

• Rectification: The right to request correction of information you believe is inaccurate

• Erasure: The right to request deletion of your personal information

• Restriction: The right to request we limit the processing of your personal information

• Portability: The right to request we transfer your personal information to another organization

• Objection: The right to object to processing of your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect or maintain information from anyone under the age of 16.

California Privacy Rights

California residents may have additional rights regarding their personal information under laws such as the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please visit our California Privacy Rights page.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ESSENCE Skincare Inc.
1234 Minimal Way
San Francisco, CA 94107
privacy@essence.com
(800) 555-1234

By using our Site, you acknowledge that you have read this Privacy Policy and consent to all of its terms.